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Yes Ma’ams Cleaning Two local women. No third parties. Just Kate & Steph.

Delete Your Data

Last updated: October 22, 2026

This page explains how to request deletion of the personal information Yes Ma'am's Cleaning holds about you. It applies to customer accounts, guest quote records, and accounts created or accessed with Google, Microsoft, or Facebook sign-in.

Fastest option: if you can sign in, use the Customer Portal's Delete My Account button. It marks your customer profile as deleted and signs you out immediately. If you cannot sign in, email us using the instructions below.

Option 1: Delete your account in the Customer Portal

  1. Go to the login page and sign in with your email and password or Google (and, when available, Microsoft or Facebook).
  2. Open the Customer Portal.
  3. Scroll to the bottom of the page and choose Delete My Account.
  4. Confirm the deletion. You will be signed out.

The portal deletion marks your customer profile as deleted. It does not automatically remove records we must keep for tax, accounting, payment, insurance, or legal reasons, and it does not remove backups immediately. See "What we keep" below.

Option 2: Email us a deletion request

If you cannot sign in, or if you want us to delete data that is not tied to a portal account, email contact@yesmaamscleaning.com with the subject line Data Deletion Request. Please include:

  • The name and email address on the account or quote.
  • The phone number used for the quote, booking, or invoice, if any.
  • Whether you used Google, Microsoft, or Facebook to sign in.
  • What you want deleted (for example, the whole account or a specific quote).

We may ask for additional information to verify that the request comes from you. We will not delete someone else's records based on an unverified request.

If you signed in with Google, Microsoft, or Facebook

We will remove the link between your cleaning account and the sign-in provider when we process your deletion request. You can also revoke our access from your provider's settings:

  • Google: Google Account → Security → Third-party apps with account access.
  • Microsoft: Microsoft account → Privacy → Apps and services that can access your data.
  • Facebook: Facebook Settings → Apps and Websites → Your apps and websites.

Revoking access at the provider stops future sign-ins, but it does not by itself delete the cleaning account or records we already hold. Use one of the deletion options above for that.

What we delete

  • Your customer profile and contact details (name, email, phone, address).
  • Your account and linked sign-in identity, where we can remove it without breaking required records.
  • Quote notes, job notes, and other free-text information that is not part of a required business record.
  • Profile preferences and other account settings.

What we keep, and why

We may keep limited records after a deletion request when we have a legal or legitimate business reason, including:

  • Invoices, payment confirmations, and tax or accounting records.
  • Records needed to resolve a dispute, enforce an agreement, or comply with insurance or legal requirements.
  • Security, fraud-prevention, and audit logs for a limited period.
  • Backups for a limited period until they rotate.

When we keep a record for one of these reasons, we limit it to what is needed and do not use it for marketing or unrelated purposes.

How long it takes

We aim to acknowledge requests within a few business days and complete them within 30 days. If a request is complex or we need to verify your identity, it may take longer; we will let you know. Backup copies may take longer to age out.

Contact

For more about how we handle personal information, see our Privacy Policy.